FREQUENTLY ASKED QUESTIONS
WE HAVE ANSWERS
St. James has two signature venues, The Abbey and The Hyde. If both spaces are rented, will there be any issue with guest overlap or noise?
We are fortunate that each venue space is in a separate building yet connected, so noise not an issue. Also, each venue space has a dedicated separate entrance and outdoor space to further reduce any guest overlap/interaction
What is included in the venue rental fee?
We want to provide the ultimate guest experience. In doing so, our venue rental fee includes private “getting ready” rooms. Each venue offers a luxury bridal suite with stylist station, private bathroom and a comfy sitting area for our brides and wedding party to get ready. Also, each venue offers a Grooms Quarter with The Abbey’s Grooms Quarter designed as the “ultimate man cave” including a bar, flat screen TV, billiards table and lounge area.
Another inclusion is in-season dedicated outdoor space. The Abbey’s English-designed courtyard is a private haven for our guests to enjoy as they wish. The Hyde’s terrace is designed with more of an urban and modern feel for our guest’s enjoyment.
All St. James tableware (dinnerware, glassware + silverware) is included for our guest’s convenience. All bar glassware included as well.
Our talented in-house events team is included in the venue rental fee. Our team is here to help you with the details and will be on-site the day of your event making sure everything runs smoothly!
Is food and beverage exclusive?
Wanting to provide a seamless guest experience, St. James is a full-service venue and we’re proud to offer exclusive food and beverage to our guests. This includes in-house Chef, waitstaff, bar staff and all beverages/liquor.
What does the 22% Service Charge include?
The Service Charge covers all event staff compensation and utilities. We have curated a top-notch team who adhere to our philosophy of providing an elevated guest experience. While an additional gratuity appreciated, it is by no means expected.
What additional fees are on the contract?
Transparency is important to us, additional fees on our contract are: $1.50 per person cake cutting/dessert fee; on-site ceremony fee of $1,000* (includes flip if needed and 12pm early access); security guard fee, currently $35 per guard.
*depending upon event, 1-2 guards required per event; 22% Service Charge
*30% for some holidays and holiday weekends; 6.1% Sales Tax.
*not applicable to full property rental
Are tables/chairs/linens/etc. included in the venue rental fee?
We are excited to offer a signature St. James Rental Collection, featuring exclusively-designed chairs and tables. We have purposefully priced these pieces under our competitors as a benefit for our guests. We also work with a handful of rental and linen rental companies, offering further styles. Please contact our Events Team for further details and pricing.
In terms of décor, what are we permitted to bring into your space?
We highly encourage customizing your event experience with design and decor. As a certified historic building we do have some limitations, so all decor must be pre-approved. No nails, staples, tacks, glue, tape, confetti, glitter, or open-flame candles are permitted.
Are there any load-in restrictions that we should be aware of?
If the venues are rented separately, load-in and load-out will be coordinated on a tight schedule. Vendors will have elevator access to the basement and the Hyde.
Do you include any AV/tech assistance?
We work with a few talented local AV companies who can assist you with all your AV needs. Our events team happy to coordinate any of your requests
Do you only work with your list of preferred vendors or can we bring in outside vendors?
Any vendors not on our preferred vendor list will need to be pre-approved.
What are the parking options at St. James?
We are fortunate to have many parking options for our guests. Adjacent to St. James is a City of Milwaukee public surface lot *small fee that can accommodate up to 86 cars *based on availability; there is an additional surface lot with 108 spaces. Valet parking is highly recommended during the winter months and for larger events. Please inquire with our Events Team for further details and current rates..